Wi-Fi problems are rarely the internet connection itself. Nine times out of ten, what people describe as the NBN dropping out is something inside the house.
Where is your router?
Most routers sit wherever the wall outlet happened to be installed – often a front bedroom or a corner of the garage. Wi-Fi radiates outward from there, so half the signal may be going into the neighbour’s yard. Moving the router closer to the middle of the home, and up off the floor, frequently fixes weak spots on its own.
What is it sitting near?
Microwaves, cordless phones, baby monitors and large metal objects all interfere with Wi-Fi. So does a fish tank. A router inside a cabinet or behind a television is working with one hand tied behind its back.
Modern homes are harder than old ones
Double-brick walls, foil-backed insulation and steel framing all block Wi-Fi. This is why newer two-storey homes around North Lakes and Mango Hill often have poor upstairs coverage despite a fast connection at the router.
Is it the whole house, or one device?
Worth checking before anything else. If one laptop drops out while the phones are fine, the problem is that laptop – often its wireless adapter or power-saving settings – not your internet.
When you actually need a mesh system
If you have genuinely tried moving the router and still have dead zones, a mesh system with two or three units is usually the answer. They need setting up properly, though – units placed too far apart, or all clustered in one room, will not help.
Acreage and rural properties
Out toward Samford, Dayboro and Woodford, long houses, separate sheds and fixed wireless connections all add complications that suburban advice does not cover.
If your Wi-Fi is unreliable and you would rather someone sorted it properly, we do this onsite across North Brisbane and Moreton Bay. Book a visit.
Tried all of that and still stuck? We come to you across North Brisbane and Moreton Bay.