Services

Onsite computer repairs, screen replacements & tech support

Most of what we do happens onsite, at your home or business, right across North Brisbane and Moreton Bay. The few repairs that need a workbench are picked up and returned. Same patient approach either way, whether you are a busy household, a small business or a senior wanting things explained clearly.
Tec Wiz technician replacing an SSD in an open laptop during an onsite repair

What we can help with

Onsite Computer & Laptop Repairs

Slow performance, crashes, boot failures, hardware faults and general troubleshooting for desktops and laptops — Windows and Mac.

Laptop Screen Replacement

Cracked, dim, flickering or blank laptop screens replaced with quality parts — most brands, often completed in the one visit.

Phone, iPad & Tablet Repairs

Cracked screens, tired batteries and worn charging ports replaced for iPhones, iPads, Android phones and tablets. Plus setup, syncing and troubleshooting when a device plays up.

Virus, Malware & Slow PC Clean-Up

Removing malware and pop-ups, clearing junk files, and speeding up a computer that has become frustratingly slow.

Wi-Fi & Home Network Setup

Fixing dropouts and dead spots, setting up new routers, and getting a small office network running properly.

Seniors' Tech Support & Tutoring

One-on-one, unhurried lessons on email, video calling family, sharing photos, online banking safety and scam awareness.

Data Backup, Transfer & New Device Setup

Moving your files, photos and settings safely onto a new computer or phone, plus setting up reliable backups.

Printer, Smart TV & Device Setup

Getting new printers, smart TVs, streaming devices and smart home gadgets connected and working properly.

Not Sure What Is Wrong?

If you cannot quite explain the problem, that is fine — describe what is happening and we will diagnose it properly onsite.

How It Works

From first call to fixed — in four straightforward steps

01

Call, text or book online

Tell us what is happening in your own words — no need to diagnose it yourself first.

02

We book a time that suits

Same-week appointments where possible, at a time that works around your day.

03

We fix it onsite

We diagnose and repair at your home or business, and confirm the price before we start.

04

Follow-up support

A check-in afterwards, and we are a phone call away if anything needs a second look.

FAQ

Common questions about our tech support

Yes. Computer work, tech support and most phone repairs all happen at your home or small business, anywhere across our North Brisbane and Moreton Bay service area, so you do not have to unplug anything or travel. The only exceptions are repairs that need a workbench, such as iPad and tablet screens, liquid damage and microsoldering, which we collect and bring back when they are done.

We cover North Brisbane and Moreton Bay broadly — from Caboolture and Elimbah in the north, down through North Lakes, Petrie and Strathpine to Aspley and Chermside, and west to Samford, Dayboro, Woodford and the D’Aguilar Range.

Yes. Screen, battery and charging port replacements for phones, iPads and tablets are still very much part of what we do, and it is what a lot of our long-time customers know us for. Most phone repairs can be done onsite while you wait. iPad and tablet screens, liquid damage and microsoldering need the workbench, so those are collected and returned. Prices depend on the model, so call or text for a quote.

It depends on the job, so we give every customer a clear, obligation-free quote before any work begins — no surprise charges. If a repair is not worth doing, we will say so honestly.

Absolutely — it is a big part of what we do. We are happy to slow down, explain things in plain English, and write simple notes so you feel confident using your device after we leave.

Yes, we work across Windows and Mac computers, as well as iPhone, iPad, Android phones and tablets.

Not sure which service you need?

Just describe the problem — we will work out the fix and give you an honest quote.